Customer Service
To enroll in new benefits, call us at 877-517-8900
Medical Claims or Service Questions
MIDMED Health Plan- Key Benefit Advisors KBA- 866-543-0896
IdealScripts RX Benefit1-800-313-7008, www.idealscripts.com/memberServices/index.aspx?sidenav=ms
Continental American- HI-Plus 1-888-814-3776
Golden Rule Major Medical 1-800-657-8205 |
Other Claims and Service Questions
Continental American- Includes:
Disability, Accident, Critical Illness, or Whole Life- 800-433-3036
Always Care –Dental 888-729-5433 Ext. 2013
KMG Term Life 1-877-378-1505
Colonial Life – Disability, Accident, Critical Illness, Term or Universal Life – 800-325-4368 or www.coloniallife.com click on Customer Support |
Provider (Doctor, Dentist, and Hospital Network Locators)
MIDMED-Health Plan PPO- : www.phcs.com or 800-719-7427
RX IdealScripts 1-800-313-7008
Continental American- HI-Plus -www.providerlocator.com login code: caic or call 800-236-3609
Always Care –Dental 888-729-5433, Ext. 2013 or www.alwayscarebenefits.com |
Membership Questions? CDAOA Members
RX Discounts: Participating Pharmacy locations call 800-800-7616 or www.locateproviders.com
Your group number, member number, and NB Pharmacy Bin number are located on your ITC Membership Card
Other Member Services/Lost card: Refer to your member book or call 800-800-7616 |
To Replace Lost Cards
Refer to the phone numbers above for Claims and Service |
ALL CHANGES TO YOUR EXISTING PLANS AND CANCELLATION OF BENEFITS MUST BE PROCESSED THROUGH THE ENROLLMENT CENTER 877-517-8900
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